Previous incidents

November 2025
Nov 19, 2025
1 incident

Issues with data displaying on DC Europe 2

Downtime

Resolved Nov 19 at 03:50pm UTC

We have fully resolved the issue, and no further problems have been reported. We sincerely apologize for the inconvenience caused, and thank you for your understanding.

1 previous update

Nov 13, 2025
1 incident

Wialon Hosting availability issues

Downtime

Resolved Nov 13 at 12:04pm UTC

The issue has been fixed. We are no longer observing any accessibility problems. However, our team will continue to monitor the situation to ensure full stability.
If you still experience any issues, please reach out to our Technical Care team at support@wialon.com.

1 previous update

Nov 11, 2025
2 incidents

Issues with Wialon Apps

Downtime

Resolved Nov 11 at 11:50am UTC

The issue has been fixed. We are no longer observing any problems with apps. However, our team will continue to monitor the situation to ensure full stability.

1 previous update

Uptime, hecterra.wialon.com, and 2 other services are down

Downtime

Resolved Nov 11 at 11:40am UTC

Resolved

3 previous updates

Nov 06, 2025
2 incidents

DC Europe 1 · Wialon Hosting availability issues

Downtime

Resolved Nov 06 at 12:37pm UTC

The issue has been fixed. We are no longer observing any accessibility problems. However, our team will continue to monitor the situation to ensure full stability.
If you still experience any issues, please reach out to our Technical Care team at support@wialon.com.

1 previous update

Uptime and DB 27 are down

Downtime

Resolved Nov 06 at 09:01am UTC

Uptime and DB 27 recovered.

1 previous update

Nov 05, 2025
1 incident

Uptime and nimbus.wialon.com are down

Downtime

Resolved Nov 05 at 06:48pm UTC

Uptime and nimbus.wialon.com recovered.

1 previous update

October 2025
Oct 28, 2025
1 incident

Uptime and DB 36 are down

Downtime

Resolved Oct 28 at 12:28pm UTC

Uptime and DB 36 recovered.

5 previous updates

Oct 24, 2025
1 incident

Uptime and DB 6 are down

Downtime

Resolved Oct 24 at 12:36pm UTC

Uptime and DB 6 recovered.

1 previous update

Oct 23, 2025
1 incident

Uptime, API access, and 8 other services are down

Downtime

Resolved Oct 23 at 08:45am UTC

Uptime, DB 4, DB 5, and 1 other resource recovered.

3 previous updates

Oct 22, 2025
1 incident

DC Europe 2 · Wialon Hosting login issues

Downtime

Resolved Oct 22 at 10:38am UTC

The issue has been fixed. We are no longer observing accessibility problems.

However, our team will continue to monitor the situation to ensure full stability.

If you still experience any issues, please reach out to our Technical Care team at support@wialon.com.

1 previous update

Oct 21, 2025
1 incident

Uptime, WEB access, and 2 other services are down

Downtime

Resolved Oct 21 at 08:49am UTC

Uptime and API access recovered.

6 previous updates

Oct 15, 2025
1 incident

Uptime, hecterra.wialon.com, and 2 other services are down

Downtime

Resolved Oct 15 at 01:04pm UTC

Uptime, hecterra.wialon.com, nimbus.wialon.com, and 1 other resource recovered.

2 previous updates

Oct 07, 2025
1 incident

Uptime, API access, and 7 other services are down

Downtime

Resolved Oct 07 at 11:11am UTC

Uptime, DB 1, DB 3, and 1 other resource recovered.

3 previous updates

Oct 01, 2025
1 incident

Uptime and logistics.wialon.com are down

Downtime

Resolved Oct 01 at 02:12pm UTC

Uptime and logistics.wialon.com recovered.

1 previous update